How Do I Give Another User Access to my DropStream Account?

Staff Accounts

Utilize Staff Accounts to manage users for your DropStream account. Configure different Roles for different users. There are three available user roles:
  • Administrator - Full access to DropStream, including all capabilities described in the DropStream articles.

  • Staff User - An internal staff member, typically an account manager for your Merchant customers. This user has full access to DropStream, except for the Account Settings

  • Merchant - An external staff member, typically an employee of your merchant customer, that will log into DropStream to review order details, specific to their merchant account and associated sales channels (Stores).

Creating Users and Assigning Roles

To create a new user:
  1. From the DropStream Dashboard, Click on your Account Name in the upper right, then select Account Settings


  2. Click Staff Accounts


  3. Click Add User


  4. Specify Username, Email and Role


  5. Click on Invite

  6. An email will be sent to new user with the instructions to login

Note: It is possible to associate a staff account to a specific merchant. Furthermore, it is possible to create a merchant user that must be associated to a specific merchant account. 

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