This article explains how to create the Shipping Description Transformer rule.
About the rule
An Order Shipping Description Transformer rule is a DropStream order rule that maps the shipping descriptions used in your e-commerce system to the shipping codes available at your warehouse. For example, orders that show "Free Shipping" can be mapped to "USPS - Priority Mail" at your warehouse, so when an order arrives you will know how to ship the package.
An Order Shipping Description Transformer Rule will apply a specific warehouse management system carrier code to an order based on the mapping configured with this rule.
Note: This rule must be created to automate order fulfillment.
Gathering shipping methods
Before you can create the rule, you will need to gather the shipping descriptions that are used by your e-commerce system.
You can find the shipping descriptions in the shopping carts of your e-commerce store. This differs from one e-commerce platform to another and is documented for different platforms in the DropStream Support Center.
You can also gather the shipping descriptions from orders as they come into DropStream. In the left pane of your DropStream dashboard, click Orders to view the order dashboard. In the Orders view, click on an order to view its details. Here, you'll find the Shipping Method that needs to be mapped.
Creating the rule
To add a new Order Shipping Description Transformer rule:
- Open the desired store.
- Click the Rules tab.
- Click Add a Rule.
- Give a name for the rule, then click the Add action button.
- Select the action Shipping Transformer.
- Enter the shipping description that you wish to map exactly as it appears in DropStream.
- Click Edit next to THEN.
Select the shipping method that this shipping description should be mapped to.
- Click OK and then click Save changes.