Editing Orders

In some circumstances it might be necessary to edit specific fields of an order processed by DropStream. For example, if there are issues processing shipping or billing information with the warehouse management system, some changes might need to be entered into DropStream (Example: if a person's last name is too long).

To edit an order:
   
  1. From the DropStream Dashboard, click Orders

  2. Click on desired Order

  3. Click Actions > Edit



     

Note: It is possible to edit the Billing or Shipping information, but not the item(s) ordered.