Adobe Business Catalyst - Enabling Inventory Tracking
Complete the following steps to enable inventory tracking for Adobe Business Catalyst:
- Creating Tracking Number in Adobe Business Catalyst
- Configuring Tracking Number
- Viewing Tracking Number
- Note on Inventory Control
- Note Product Variations
Creating Tracking Number in Adobe Business Catalyst
To create the tracking number field in Business Catalyst:
From within Business Catalyst, click CRM > Extend CRM Database
Click on Add CRM Form
Enter Tracking Number as the CRM Form Name
Click on Next
Click on Add Field
Provide the Field name, as it will be entered into System (must match exactly)
Select Field Type as Text String
Apply to the Orders entity
Configure Tracking Number
After creating the Tracking number, configure the number in DropStream. To configure the tracking number:
Go to your Adobe Business Catalyst Store in DropStream
Click the blue Add Store / Save Changes button
Note: the Tracking Number Field Name must match exactly with the custom field created in Business Catalyst.
Viewing the Tracking Number
After the configuration is made, the Tracking Number field will appear under custom fields setup for the orders entity.
Note on Inventory Control
Once the Integration is is enabled, Inventory Control sync will be automatically enabled.
Note on Product Variations
Orders with product variations can be imported and processed. However, at this time, Inventory Levels for products with variations will not be automatically updated.